GSI is the ultimate choice for businesses seeking top-quality commercial cleaning services and facility management solutions in Australia.
Our 30 years of experience in the industry have equipped us with the necessary skills and expertise to provide seamless and professional services to clients across various sectors.
We understand that every business has unique cleaning needs, which is why we offer tailored commercial cleaning and maintenance services that are designed to meet your specific requirements. Whether you need a simple or extensive commercial cleaning program, our team of experts will work with you to deliver the best solution for your business.
At GSI Commercial Cleaning Services, we are committed to providing high-quality services that meet and exceed our clients’ expectations. Our team of experienced professionals uses state-of-the-art equipment and environmentally friendly cleaning products to ensure that your commercial premises are always clean, safe, and ready for business.
We have vast experience in a wide range of industries, including healthcare, education, hospitality, retail, and more. This means that we have the knowledge and expertise to understand the unique commercial cleaning needs of your business and deliver effective solutions that meet your requirements.
OUR PROMISE TO YOU
Dedicated Area Managers
Our team of Area Managers are readily available on-site, providing you with the support you need, when you need it.
Quality Team Members
We take pride in selecting only the best cleaning professionals to join our team, ensuring you receive exceptional service every time.
Client Communications Portal
Our state-of-the-art client portal allows you to easily access information such as schedules, completed work, and other important details.
Live Cleaning Team Tracking
We leverage cutting-edge technology to schedule, track, and manage our cleaning teams in the field in real time, providing you with complete transparency and peace of mind.
We are committed to maintaining the highest standards of work, which is why we conduct regular and systematic quality audits to ensure that we are consistently delivering exceptional results.
With GSI, you can rest assured that your commercial premises will always be in safe hands.
At GSI, we are committed to delivering a service that is not only efficient and of high quality, but also performed in the safest possible way. Here's how we ensure the safety of our team and clients:
- Thorough background checks: We put a great deal of emphasis on trust and safety when hiring our commercial cleaners. To ensure we only employ reliable and honest individuals for any commercial cleaning job, we conduct comprehensive work reference and police checks. This way, we are confident that our team is equipped and prepared to provide quality service to our clients.
- Site inductions: Before any of our team members set foot on a job site, they undergo WHS site inductions. This ensures they're fully briefed about potential hazards, safe work practices, and the specific requirements of each project, be it window cleaning, carpet cleaning, or another task. We believe this is an integral part of maintaining high customer satisfaction and a safe working environment.
- Regular meetings: Our commitment to continuous improvement and safety is demonstrated by our routine meetings. These forums provide an opportunity for our commercial cleaners to share insights, and discuss important topics such as toolbox talks, safe work practices, and emergency procedures. It's all about enhancing our team's knowledge and skills to deliver the highest quality service to our clients.
- Proactive solutions: We're not just about responding to issues; we aim to prevent them from happening in the first place. We do this by providing proactive solutions that promote a safe and effective working environment. We firmly believe that a proactive approach is key to maintaining a superior standard of commercial cleaning and ensuring customer satisfaction.
We take risk management seriously at GSI and strive to embed effective risk management principles into all aspects of our operations. Here's how we manage risk:
- Hazard identification: In our line of work, hazard identification is crucial. We're always on the lookout for potential risks to health and safety, especially when carrying out tasks like window cleaning or carpet cleaning. By doing so, we can take preventative measures and keep our commercial cleaners and clients safe.
- Risk minimisation: After identifying hazards, we don't stop there; we actively work towards minimising these risks. We do everything we can to mitigate potential harm, keeping the safety and satisfaction of our clients at the forefront of what we do. It's all part of the high-quality service we aim to provide.
- Risk evaluation: Risk is part and parcel of any commercial cleaning job, but we don't leave it to chance. We evaluate each potential risk against established criteria, always weighing up the balance between possible benefits and adverse outcomes. This thorough evaluation helps us make informed decisions and implement effective risk controls.
- Risk controls: Our risk management doesn't stop at identification and evaluation. We implement a hierarchy of controls, from substituting with less hazardous options, isolating our team from hazards, introducing administrative controls, and equipping our commercial cleaners with the right personal protective equipment (PPE). It's about creating a safe and efficient work environment.
- Control suitability: All our risk controls are designed with our tasks in mind. Whether it's carpet cleaning or window cleaning, we ensure that all controls are fit for purpose, suitable for the nature and duration of the work, and used correctly. We make no compromises when it comes to safety and quality service.
At GSI, we believe in constantly improving our operations to ensure total compliance and improved performance over the term of the contract. Here's how we do it:
- Auditing systems: We use robust auditing systems to constantly evaluate and improve our operations. These tools help us revisit our procedures and implement improvements where necessary, keeping us on the cutting edge of commercial cleaning services. The end goal? Superior customer satisfaction.
- Compliance reporting: With compliance being a significant aspect of our operations, we employ audit reporting systems like KPI/SLA, site folders, communication booklets, and periodical duties folders. These systems ensure we consistently meet state authorities' expectations, legislation, and regulations, upholding our promise of quality service.
At GSI, we understand that our business has an impact on the environment and are committed to conducting our operations in an environmentally aware and responsible manner. Here's how we minimise our environmental impact:
- Minimising emissions: We're fully aware of our responsibility towards the environment. As a result, we strive to minimise atmospheric and noise emissions and manage site contamination and spills. This is an important part of our commitment to being a responsible and eco-friendly commercial cleaning company.
- Protecting flora and fauna: We believe in doing our part to protect the environment, which includes taking measures to prevent damage to local flora and fauna. We instruct our commercial cleaners to be mindful of the surrounding environment during a commercial cleaning job and to take steps to avoid causing any unnecessary harm. After all, we understand that a commitment to environmental protection is a key aspect of delivering quality service.
- Stormwater management: Our responsibility extends to managing stormwater effectively to prevent pollution. Whether we're performing window cleaning or carpet cleaning, we take care to ensure our activities do not negatively impact the local water system. We believe that efficient stormwater management is an integral part of a responsible commercial cleaning service.
- Reducing energy consumption: Our commitment to sustainability doesn't stop at managing emissions and water - we're also passionate about reducing unnecessary energy consumption. We train our commercial cleaners to use energy-efficient techniques and equipment, all while maintaining a high standard of cleaning. In this way, we can continue to ensure customer satisfaction while reducing our environmental impact.
- Compliance reporting: Last but certainly not least, we make use of audit reporting systems to ensure compliance with sustainability measures and regulations. This is a crucial step in demonstrating our dedication to environmental responsibility in the commercial cleaning industry. It’s another way we provide quality service while prioritising both customer satisfaction and environmental stewardship.
At GSI, we're dedicated to delivering high-quality, safe, and environmentally responsible services.